Editorial desk
Contact
This is an editorial contact route, not a quoting desk and not a complaints portal for merchants you may later buy from.
Last reviewed 24 August 2026
What to write about
Corrections to published pages, questions about how a guide was researched, and press or partnership queries about the publication itself.
Do not send copies of passports, bank details, or a full home survey. We do not need them to maintain these pages, and we are not your contractor.
What we cannot do from this address
We cannot price your elevation, confirm whether planning permission is required at your address, or tell you that a named product is lawful on your wall.
If you have a dispute with a merchant or installer, contact them first and use the consumer-help route that applies to your contract and UK nation if the issue remains unresolved.
Email is the only contact route
There is no capture form, callback booking or customer account. Email keeps the amount of personal information we collect to a minimum.
Please use the published address only for corrections, editorial questions and partnership enquiries about this publication.
For corrections, editorial questions and partnership enquiries about this publication.